Description

Our Small Commercial Underwriting team is currently seeking an Executive Field Underwriter to join our new business team in Texas.

This is a full time, exempt role. This role is eligible for a fully remote arrangement.

POSITION OVERVIEW/SUMMARY:

Executive Field Underwriters are responsible for successfully accomplishing all the Responsibilities and Essential Functions of the Small Commercial Senior Field Underwriter role. Also responsible for demonstrating leadership and applying and utilizing their knowledge in ways that improve the performance of the underwriting team overall e.g. through mentoring training sharing expertise participating in broader work or projects above underwriting responsibilities

IN THIS ROLE YOU WILL:

• Provide mentoring and training to less experienced team members on a variety of topics to increase their skill level/knowledge
• Take the lead on sales strategies with designated agents (in partnership with the Field) to drive new business results
• Serve as "Peer Ambassador" to newly hired team members
• Lead discussions at staff meetings; topics may include coverage handling processes/workflows trend review and associated underwriting actions etc.
• Partner with Underwriting Management and Leadership to identify areas for improvement training topics and approaches for delivering training to underwriting team
• May conduct aggregated backend underwriting review process in collaboration and coordination with Regional Underwriting Manager
• May participate in special projects and initiatives as assigned by management
• Think broadly and creatively to solve a problem for an agent incorporating knowledge of all lines of business and available pricing options that results in a win-win situation for the Agent and for Hanover Small CL Senior Field Underwriter

RESPONSIBILITIES/ESSENTIAL FUNCTIONS:

• Lead the daily triage of new business with UT including POS business.
• Provide direction and guidance to UT to properly prepare a new business account
• Determine the pricing coverages including coverage advantages to highlight in the quoting process account rounding opportunity and identify cross-sell opportunity for Specialty businesses on accounts being quoted
• Own all aspects of the New Business underwriting process including acceptability and documentation at inception as well as subsequent validation through other sources including Loss Control responsible for reviewing and responding to back end underwriting reviews and new business audits.
• Spearhead the development of effective relationships with Agents and SCSMS that result in writing profitable new business
• Partner with internal colleagues mainly SCSMs UTs and Renewal UW colleagues to most effectively communicate difficult messages with Agent partners and on overall agency management
• Communicate proactively with Agents to convey a sense of ownership and service during all interactions; instill confidence with agents in their decision to place new business with The Hanover
• Agency travel as needed to build and maintain strong relationships

KEY MEASURES OF SUCCESS:

• New Business production (approx. $2 Million annually) quality of audits/ file reviews and achievement of mix goals aligned with workflows backend underwriting reviews trend analysis and identification

REQUIRED SKILLS AND EXPERIENCE:

• Maintains highest level of Small Commercial underwriting authority (below manager level); ability to make underwriting decisions on POS and CPP accounts up to $50 000 premium size in both one-on-one and group situations
• Demonstrated leadership ability through team and peer interactions; thought of as role model among the team while following workflow standards including agency personnel agency business plan and results with The Hanover across the Franchise Hanover's position with the agency etc
• Advanced sales skills; able to strategically manage Agency relationships that results in profitable new business in addition to sales skills on individual accounts
• Demonstrated commitment to service and partners; high level of responsiveness UTs SCSMs and renewal UWs demonstrating strong relationship building
• Able to understand and execute to strategic priorities (Ex. mix targets CAT strategy pricing strategy agent strategy etc.)
• Knowledge of competition and current marketplace; apply to all aspects of performing the role responsiveness and willingness to bring appropriate level of underwriting to each opportunity ranging from exception only underwriting on the small BOP to more thorough review on the larger or more complex accounts

• Ability to travel up to 20% of time
• Ability to use a personal computer and other standard office equipment
• Ability to work in a fast-paced or stressful environment

CAREER DEVELOPMENT:

It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here .

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here .

Compensation:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.
Requisition #: 41715

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