Description

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

The PRS Underwriting General Support Coordinator is responsible for assisting the underwriting centers in growth and profitability by performing functions that were traditionally handled in the Personal Risk Underwriting Centers or those closely related with underwriting functionality and profitability. These functions require the use of:

• Personal Risk Underwriting Workstation (PLUW) and its related IMS systems
• Personal Risk Underwriting Notes System (PLUS)
• Masterpiece (MPRT) processing system and its related IMS systems
• Other Personal Risk Systems - PLS, @Work, RiskID, and ODEN

Current Functions include but are not limited to:

• Policy transaction processing and updating underwriting notes
• Create and send producer correspondence utilizing PLUW
• Non-renewal and declination processing
• California Location Check Mapping
• Alarm Credit, VAC Appraisal, and Wind Mitigation verification
• Meet all established productivity, service and accuracy goals; electronically and accurately maintain all productivity and tracking log sheets
• Recognize trends and make recommendations; assist with creating/amending workflow and service metrics
• Support a partnership with the Underwriting Centers to ensure a successful transfer of work into the team
• Develop positive relationships with Operations staff, agents, underwriting and Personal Risk business partners
• Additional job responsibilities as assigned by the Supervisor/Manager; accepts projects as assigned by the Supervisor/Manager

Qualifications:

Requirements:

• Demonstrated superior customer service skills
• Demonstrated time management skills: ability to manage multiple priorities with focus on results
• Demonstrated interpersonal skills; ability to collaborate with team members and PRS business partners to achieve positive results
• Quality conscious with a strong attention to detail
• Demonstrated problem solving skills - analytical and solution development
• Ability to work rotational shift to 8:00 p.m.

Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates, and we believe the best solutions draw upon diverse perspectives, experiences and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.

Requisition #: 349254

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